Lithium Battery For HTC Sensation 4G

Merchant Response:

The battery pack is compatible with HTC Sensation 4G. May you further describe how the battery is not working with your phone? Does it fit the battery slot? Are you able to charge it? Please kindly let us know by contacting us at http://www.cellphoneshop.net/contactus.html, we are more than happy to assist you on the issue, and you may request for a replacement, exchange, store credit or refund within the 3-month warranty period. Thank you.

Merchant Response:

This battery has a capacity of 1300 mAH, 3.6V, which offers a talk time of up to 120 minuets or a standby time of up to 65 hrs as mentioned in the description. You may try charging the battery for 12 hours prior to first usage to get the maximum capacity. If the performance is not improved satisfactorily, you may contact our support team at http://www.cellphoneshop.net/contactus.html within 3 months from the date of purchase for an exchange, store credit or refund. Thank you.

Merchant Response:

Sorry for the experience you have had with the battery. The is a battery designed for HTC Sensation 4G only, it would not fit MyTouch Q. Unfortunately, we do not the battery for your phone. In case you cannot use this battery and would like to return it for an exchange, store credit or refund, please contact our support team at http://www.cellphoneshop.net/contactus.html within 3 months from the date of purchase. Thank you.

Merchant Response:

This battery offers talk time of about 120 mins or standby time of about 65 hours as mentioned in the description. To maximize the capacity of the battery, you may try charging it for 12 hours prior to first usage. In the event that after a full charge on the battery and it still does not hold the charge as described, please let us know by contacting us at http://www.cellphoneshop.net/contactus.html within 3 months from the purchase date. You can request for a replacement, exchange, store credit or refund. Thank you.

Merchant Response:

This battery is made of good quality materials and should not stop working within a short period of time. The battery you received is just an isolated case. Would you consider getting a replacement to try again? Please contact us as soon as possible at http://www.cellphoneshop.net/contactus.html within 3 months from the date of purchase. Our staff will then arrange accordingly. Thank you.