detailed steps about this repair service are as follows :
- Backup the data in your phone before sending it to us. We
will not take responsibility for any loss of data due to repair. A
factory reset is recommended before shipping it to us.
- Once the order is placed, we will instruct you how to ship
the phone to our repair center. Customers are responsible for the
- A full checkup for the phone will be performed. You will be
informed if there is any other problem with your phone and the
additional repair fee. If you decide not to repair the phone or it
cannot be repaired due to water damage, you will only be charged for a
checkup and return shipping service fee of $10.
- It takes up to 3-4 working days for our technicians to
replace the LCD screen.
- It takes about 2 working days via FedEx/DHL or 6-8 working
days via Regular Mail to return the repaired phone back to you. You can
select the method of delivery at checkout.
- We offer a 90-day warranty on our repaired phones. However,
this warranty is voided on phones which are physically or water damaged.