Tax Info

All our customers PAY NO SALES TAX.

 
Shipping Info
 
Regular Mail 
 
Flat shipping and handling charge of US$4.99 applies to all orders shipped globally, including US, Canada, UK, Brazil, Russia, Australia etc. Orders will be shipped from overseas factory, and the normal delivery time is 6-10 business days. Due to variation of postal service in different areas, some areas may take a little longer.

First Class Mail With Tracking 
 
Flat shipping and handling charge of US$5.99 applies to all orders shipped within United States. This delivery service is not available to other countries.The delivery time is about 5-8 business days. Some remote areas may take a little longer. Each order will be provided with a USPS tracking number once it is shipped.
 
FedEx Priority / DHL Express Delivery
 
FedEx Priority / DHL Express delivery service is US$19.99 per order. The normal delivery time is about 2 days. This service is available for United States Continental (except Virgin Islands, Northern Mariana Islands), Canada, Puerto Rico and Australia. Some remote areas may take about 1-2 days longer. It does not deliver to any PO Box address. Fedex or DHL will be selected by our professional shipping staff based on your shipping address to have the shortest delivery time as possible.

DropShipping Delivery 
 
Drop-shipping / blind-shipping service is available to anyone who does not want to disclose our company's contact and pricing info to the receiver. It is US$4.99 for shipping any size of order to anywhere in the world by air mail. The delivery time is about 6-10 business days. Select DropShipping as the delivery method in the checkout page. Provide us your own email address because an invoice will be sent to that email address directly.

30-Day Money Back Guarantee

To ensure customer satisfaction, if you are not completely satisfied with our products, within 30 days from your purchase date, we will refund and/or exchange your purchases with no question asked.

All you have to do is to contact our customer support representative at customersupport@cellphoneshop.net to obtain a Return Authorization "RA", and the address for return.

Shipping and handling fees are non-refundable. Returning products must remain intact with original packaging. Original invoice must be included in the return package. Refunds will only be issued to the credit card used for original purchase.

Order By Fax

We are now offering our customers an alternative way, through fax, to place an order. Please click here to conveniently view our Order-By-Fax form. Just print this form out, follow the instructions on the form. We will process it accordingly after we receive your fax order. Please note that there will be an additional charge of US$ 2.00 for Order-By-Fax method.

Payment Method

We can only offer payment method through Paypal and the following credit cards: Visa, Mastercard and American Express. Orders that are sent in through the post with cash payment, money order, etc. will not be processed and will be returned in due course.

Gift-wrapping

Gift-wrapping is easy and convenient. Just check on the gift-wrapping option in the checkout page. We will gift-wrap the whole order for only a flat rate of $3.98. It is great for birthdays, celebrations, anniversaries, holidays like Christmas or any special occasions.

Warranty

1. Cell Phone Shop warrant to the end-user customer that our products will be free from defects in materials and workmanship for 3 months after the date of purchase by the customer.

2. Our warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:

a. Improper or inadequate maintenance.

b. Misusage and mishandling.

c. Fire, flood and other will-of-god.

d. Damaged by a wrong voltage use.

3. Warranty will be treated as void if any:

a. The original shipping invoice is lost or amended.

b. Unauthorized modification.

4. Fault product for claiming replacement should be returned within 3 months with suitable packaging to avoid physical damage.

Out Of Stock Items

Sometimes products may sell out before each order is fully processed. If this occurs on your order, you will be notified by email.



Cash back and Discount limitation

Our cash back offer cannot be used with any other discount coupon or exclusive offer from our affiliates. If duplicated offers are used in the same order, the cash back amount will be reversed. We reserve the right to cancel any orders with cash back or discount offers.