Ans: No, we do not charge our customers any sales tax.
What will be the shipping and handling charges for regular delivery?
Ans: Flat shipping and handling charge of US$4.99 applies to all orders shipped globally, including US, Canada, UK, etc. The normal delivery time is 7 business days.
What will be the shipping and handling charges for FEDEX delivery?
Ans: FedEx priority delivery service is US$17.99 per order. Delivery time is about 2 days. This service is available for the following countries: United States Continental and Canada (except Virgin Islands, Puerto Rico, Northern Mariana Islands). This is not available for any P.O. Box address.
What is your refund policy?
Ans: To ensure customer satisfaction, if you are not completely satisfied with our products, within 14 days from your purchase date, we will refund and/or exchange your purchases with no question ask.
All you have to do is to contact our customer support representative at customersupport@cellphoneshop.net to obtain a Return Authorization "RA", and the address for return.
Shipping and handling fees are non-refundable. Returning products must remain intact with original packaging. Original invoice must be included in the return package. Refunds will only be issued to the credit card used for original purchase.
What kind of payment do we accept?
Ans: We can only offer payment method through the following credit cards: Visa, Mastercard, American Express, Discover, Diners. Orders that are sent in through the post with cash payment, money order, etc. will not be processed and will be returned in due course.
What is your warranty for the products?
Ans: cell phone Shop warrant to the end-user customer that our products will be free from defects in materials and workmanship for 3 months after the date of purchase by the customer.
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